Like many British folk, I don't like complaining. On a number of occasions in the past I've been in a restaurant, say, and been served food that was not quite up to par, but I've just eaten it or left it, rather than make a fuss about it. Many Brits don't like to attract attention to themselves in public places, and in restaurants there is always the possibility that your food may return to you having been, let's say, adulterated in some way.
I've been in a few hotel rooms that I wasn't entirely happy with too. Again, I don't remember complaining often: too embarrassing. I much prefer the anonymity of slagging them off on Expedia when I return home.
On the subject of hotel rooms, some people seem to love all the little soaps, bath oils etc. that are commonly found there. I've recently developed hand eczema, so I now have a little collection of bottles of moisturisers from hotels, but apart from this aspect these things don't really register with me. I recently came across this account of a hotel guest's unhappiness with the soap supply in his hotel bedroom. It certainly wouldn't encourage me to start doing any more on-site complaining!
I think the moral of the story is "If you find yourself in a hole, the first thing to do is stop digging".
Saturday, May 26, 2007
Why Complain?
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